iGaming Launch & Managed Services
Coordinate launch dependencies and agree ongoing technology or operator workstreams. Each engagement defines responsibility, capacity, access and escalation around the product you run.
Find your starting pointBusiness launch
Market & vendor assessment
A market-entry decision should connect the intended product, audience and operating model with the technology and supplier commitments it requires. SwissDice can structure the discovery and vendor…
Explore the scopeBranding & platform configuration
A branded iGaming launch needs more than a replacement logo. SwissDice can configure the player experience, content hierarchy and operator settings around an approved identity and product…
Explore the scopeGame & payment provider onboarding
Provider onboarding connects commercial approval, technical access and operational readiness. SwissDice can coordinate the implementation side of game and payment onboarding so agreements, credentials, sandbox tests and…
Explore the scopeLicensing partner coordination
A platform project becomes harder to manage when legal questions are treated as development tasks or left until go-live. SwissDice can coordinate the technical documentation and delivery…
Explore the scopeIndependent testing coordination
Independent assessment runs more smoothly when the submitted software, test environment and evidence tell the same story. SwissDice can prepare and coordinate the engineering work around an…
Explore the scopeGo-live & operator training
A successful handover gives the operating team a usable system and a clear way to run it. SwissDice can plan the release, rehearse critical journeys and train…
Explore the scopeTechnical operations
Managed hosting & infrastructure
Infrastructure management should make the platform’s dependencies and service boundaries understandable. SwissDice can scope ongoing cloud and hosting operations around your actual stack, provider requirements and business…
Explore the scopeMonitoring & incident response
A platform can be technically online while deposits, game launches or settlements are failing. SwissDice can define monitoring and incident-response work around the journeys that matter to…
Explore the scopeMaintenance, releases & upgrades
An iGaming platform needs controlled change after launch: security updates, provider API revisions, defects and business improvements all compete for release time. SwissDice can establish a maintenance…
Explore the scopeIntegration & vendor support
Provider issues often sit between several teams: the platform may report an error that originates in a payment, game or data service. SwissDice can scope ongoing integration…
Explore the scopeOperator services
Casino & product operations
A casino lobby needs ongoing curation, configuration and quality checks as providers, games and promotions change. SwissDice can define a product-operations service around your approved content strategy…
Explore the scopeSportsbook trading & risk
Trading operations require a clear division between the sportsbook engine, data suppliers, the operator’s risk policy and the people authorized to change markets or limits. SwissDice can…
Explore the scopePlayer support & helpdesk
Player support works best when agents can answer practical questions without having unnecessary access or making decisions outside their authority. SwissDice can scope a support operation around…
Explore the scopeKYC & player verification
Verification operations need consistent decisions, controlled access and a record that connects a provider result with the player account. SwissDice can scope case-handling workflows and operating support…
Explore the scopePayment review & reconciliation
Payment operations need a consistent view of what the player requested, what the wallet recorded and what the payment provider completed. SwissDice can scope review and reconciliation…
Explore the scopeFraud & chargebacks
Fraud operations need more than a collection of alerts. SwissDice can scope a review process that connects the available account, payment, device and gameplay evidence with approved…
Explore the scopeResponsible gaming operations
Player-protection operations need visible ownership, trained handling and a reliable connection between decisions and platform controls. SwissDice can scope operational support around the customer’s approved responsible-gaming policies,…
Explore the scopeGrowth operations
CRM & retention campaigns
CRM operations turn an approved communication strategy into scheduled, tested and measurable player journeys. SwissDice can scope campaign work around the customer’s CRM, account data and promotional…
Explore the scopeVIP programme management
A VIP programme needs clear eligibility, approved service standards and independent player-protection controls. SwissDice can scope programme operations around the customer’s policy, staff permissions and communication tools.…
Explore the scopeAffiliate programme management
Affiliate operations connect commercial partner relationships with tracking, promotional content and commission records. SwissDice can scope programme management around the customer’s approved offers, attribution platform and market…
Explore the scopeSEO & content marketing
Search visibility starts with pages that answer a specific audience’s questions and a site that search systems can crawl and understand. SwissDice can scope SEO and content…
Explore the scopeAcquisition & conversion
Acquisition work should connect the intended audience, an eligible promotional channel and a measurable next step. SwissDice can scope campaigns and landing-page optimization around your product, approved…
Explore the scopeMake your next move with clarity.
Share your product, current systems and target markets. We’ll help turn the next step into an agreed technical scope.
Let’s build